주요업무내용
ROLE PURPOSE:
You'll be working collaboratively with a cross-disciplinary team to help users achieve their goals and fuse business insights with users' needs to craft great user experience.
Day to day tasks will include working on cutting edge chatbot solution from concept to launch. The ideal candidate must be able to demonstrate Design Thinking while developing detail level conversation flows, work flows, wireframes and visual design using an established design system.
KEY RESPONSIBILITIES & ACCOUNTABILITIES
• Articulate design thinking with strong rationale, based on market trends and usage data.
• Conducting user research of interviews or surveys to learn their unmet needs and identify the rooms for improvement for chatbot product
• Lead the full design process from concept development to wireframes to high-fidelity specs working closely with global teams of talented engineers.
• Produce design visualizations to help stakeholders understand what the best experience should be: storyboards, flows, wireframes, prototypes, and vision pieces.
• Case study and analysis of existing applications for potential chatbot applications
• Create visual design and documentation that provide detailed instructions for developers regarding interactions, visual details and other aspects of a product's user interface.
• Re-invent the design for company’s different channel from website to marketing accounts with the streamlined branding strategy